Compliance & Risk
Risk
Appetite
Our financial crime risk framework and jurisdictional risk classifications for onboarding and payments.
Paysolo – Risk Appetite & Financial Crime Framework
Paysolo is committed to operating in full alignment with the highest legal, regulatory, ethical, and social standards. We are dedicated to protecting our clients, partners, stakeholders, and the integrity of the global financial system, while actively supporting regulatory and law-enforcement authorities in the prevention of economic and financial crime.
Paysolo conducts its business with integrity, transparency, and ethical responsibility across all jurisdictions in which it operates.
Financial Crime & Risk Management Framework
Paysolo operates a robust financial crime risk management framework, designed to identify, assess, monitor, and mitigate risks related to money laundering, terrorist financing, proliferation financing, sanctions breaches, bribery, corruption, and other forms of financial crime.
Our framework is built in line with industry best practices and partner expectations and includes:
We continually review and enhance our controls to ensure that accounts and services provided by Paysolo are not misused for illicit or illegal purposes.
Alignment With Partner Standards
Paysolo operates in a manner consistent with the compliance standards, risk appetite, and expectations of our regulated banking partners. We expect all clients using Paysolo to conduct their activities with honesty, openness, and full transparency, and to demonstrate that they maintain appropriate internal controls and legitimate economic activity.
Paysolo Risk Appetite Statement
Paysolo's Risk Appetite defines the boundaries within which we operate to protect:
Our clients
Our banking and infrastructure partners
The integrity of the financial system
Zero Tolerance for Financial Crime
Paysolo maintains a zero-tolerance approach to knowingly engaging in, facilitating, or ignoring financial crime. While we acknowledge that no system can entirely eliminate risk, Paysolo will never knowingly turn a blind eye to identified risks and will act promptly and decisively when concerns arise.
Prohibited Sectors & Activities
Paysolo has a zero risk appetite for establishing or maintaining relationships, or facilitating transactions, involving:
Jurisdictional Restrictions
Paysolo maintains a zero risk appetite for:
Prohibited jurisdictions include countries subject to sanctions or regulatory restrictions. Out-of-appetite jurisdictions are those assessed as presenting unacceptable risk, even where not legally prohibited.
Sanctions, AML & Terrorist Financing
Paysolo has a zero risk appetite for:
We do not knowingly facilitate, directly or indirectly, any activity that would breach applicable financial crime laws or regulations.
Bribery, Corruption & Tax Evasion
Paysolo maintains a zero risk appetite for:
Onboarding & Payment Risk Clarification
Where a country is classified as high risk for onboarding and prohibited for payments, customers may be onboarded following a manual review, however fiat services are not available for customers resident in such countries. Access to fiat services may only be granted where the customer can demonstrate legal residency or a valid residence permit in another eligible, non-prohibited jurisdiction, subject to full review of all supporting documentation.
Where a country is classified as high risk for both onboarding and payments, onboarding may still be considered on a case-by-case basis, subject to enhanced due diligence (EDD) and additional verification measures.
Country risk classifications apply to both individuals and businesses. All onboarding decisions are non-automated and assessed individually based on the customer's profile, residency status, business activity, and overall risk factors. Countries not included in the high-risk or prohibited lists are considered medium or low risk, subject to standard risk-based onboarding and monitoring.
Jurisdictional lists
Paysolo maintains a prohibited list and a separate high-risk list for onboarding and payments.
Prohibited list
Zero appetite for onboarding or payments in these jurisdictions, consistent with regulatory prohibitions and partner standards. The table includes the jurisdictions prohibited by Paysolo.
| Country | ISO | Verdict |
|---|---|---|
| Afghanistan | AF | PROHIBITED |
| Belarus | BY | PROHIBITED |
| Cuba | CU | PROHIBITED |
| Haiti | HT | PROHIBITED |
| Iran | IR | PROHIBITED |
| Iraq | IQ | PROHIBITED |
| Lebanon | LB | PROHIBITED |
| Libya | LY | PROHIBITED |
| Mali | ML | PROHIBITED |
| Myanmar | MM | PROHIBITED |
| Nicaragua | NI | PROHIBITED |
| North Korea | KP | PROHIBITED |
| Russia | RU | PROHIBITED |
| Somalia | SO | PROHIBITED |
| Sudan | SD | PROHIBITED |
| Syria | SY | PROHIBITED |
| Ukraine (Occupied) | — | PROHIBITED |
| United Kingdom | GB | PROHIBITED |
| Venezuela | VE | PROHIBITED |
| Yemen | YE | PROHIBITED |
High risk list
Jurisdictions subject to enhanced due diligence and monitoring, per partner classifications.
| Country | ISO |
|---|---|
| Albania | AL |
| Algeria | DZ |
| American Samoa | AS |
| Angola | AO |
| Anguilla | AI |
| Antigua & Barbuda | AG |
| Bangladesh | BD |
| Bolivia | BO |
| British Virgin Is. | VG |
| Bulgaria | BG |
| Burkina Faso | BF |
| Cambodia | KH |
| Cameroon | CM |
| China | CN |
| Cote D'Ivoire | CI |
| Croatia | HR |
| Dem. Rep. Congo | CD |
| El Salvador | SV |
| Eswatini | SZ |
| Fiji | FJ |
| Guam | GU |
| Kenya | KE |
| Kyrgyzstan | KG |
| Laos | LA |
| Mali | ML |
| Marshall Islands | MH |
| Monaco | MC |
| Morocco | MA |
| Namibia | NA |
| Nepal | NP |
| Nigeria | NG |
| Pakistan | PK |
| Palau | PW |
| Panama | PA |
| Paraguay | PY |
| Philippines | PH |
| Samoa | WS |
| Seychelles | SC |
| South Africa | ZA |
| South Sudan | SS |
| St. Vincent | VC |
| Trinidad & Tobago | TT |
| Tunisia | TN |
| Turks & Caicos | TC |
| Uganda | UG |
| Ukraine | UA |
| US Virgin Is. | VI |
| Vanuatu | VU |
| Vietnam | VN |
Countries not listed above are treated as medium or low risk, subject to standard risk-based onboarding and monitoring.
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EU/EEA